The experiences of the reponses to Hurricane Katrina and 9-11 show what can happen when there are massive failures of communications between military and civilian authorities and agencies: hardware failures, incompatibility, system overload, interference, and other factors that vastly complicated a coordinated response.

FORBES: Connect

Miller said users will know instantly if the library makes changes to documents, a feature not available on the current system because of incompatibility among computer systems.

CNN: LOC Web site to offer access to holdings