Simply put, bank staff and managers want tools that work the way they do and that are compatible with tools they already use intheirdailywork environment.
As the operations officer, I split my job between planning and coordinating what we do, and then actually going out in the field to talk with Iraqi Police and train them and work with them on theirdaily job.
NGOs are small players who seek to punch above their weight because of the urgency of the issues and the levels of suffering and poverty we encounter in our dailywork.