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"The NHS is improving its performance and delivering better quality care for patients throughout England, " he said.
BBC: Burnham: Government 'took risks' with NHS
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One of the ways we are seeing improving quality and is important is publicly reporting on performance.
FORBES: Magazine Article
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The research I have done on organizational change clearly shows that programs which are focused on organizations improving their performance in areas such as quality, costs and customer service are rarely successful.
FORBES: Forget Sustainability Programs
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According to the Human Performance Institute in Florida, improving the quantity and quality of rest is one of the most effective ways to work more efficiently.
FORBES: How Doing Nothing Makes You Money.