For now, his focus will be on ensuring a successful launch of the redesigned Jetta next month, improvingcustomersatisfaction, dealer relations and used-car sales.
With eSignature, financial institutions can speed up the procedure, improving their own profitability and generating greater customersatisfaction for borrowers.
He told lawmakers on Feb. 5 he would "shred" the bank's self-serving culture by improving ethics, and start linking employee pay with customersatisfaction and other measures.