While I understand that technology must move forward, manufacturers should offer pain-free conversion paths.

ENGADGET: This is the Modem World: Please fix two things

We have been working with them over a long period, and I believe that as we move forward, their views and their desires must be respected.

UN: TRANSCRIPT OF PRESS CONFERENCE BY SECRETARY-GENERAL KOFI ANNAN AT HEADQUARTERS, 12 OCTOBER, FOLLOWING AWARD TO SECRETARY-GENERAL AND UN OF NOBEL PEACE PRIZE