Before I go further, I should note that after I'd finished writing my original column I got back a response to questions I'd e-mailed Michael Dell.

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But I haven't got a response from him for you.

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We've got five games left and I will demand a response.

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Last week I got a note from a reader, asking me for advice about how to elicit a response to her online job applications.

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But I don't want to overplay it, because I think it also is a strategic move, because as you heard, it got a tremendously strong and positive response from the audience, Alex.

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