This redesigns the classic model of leadership and talent development from the assessments of HR departments and line management into one that is more visibly in the hands of the employees.

FORBES: Shifting The Imperative From Knowledge Management To Expertise Management

Not only is IBM and other major employers demanding it, the Office of Personnel Management (in effect, the HR department for federal workers) has just announced it is demanding plans that have the PCMH model at their core.

FORBES: IBM Unleashes "Primary Care Spring"