Some 50% of Gateway's profits now come from non-PC businesses, such as digital cameras and Internet service. hp now sells more bundled packages that include printers and modems.
In addition, the HP DreamScreen gives users access to HP SmartRadio, a new service that aggregates streams of live Internet broadcasts from more than 10, 000 radio stations around the world.
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This scanner also comes with the obligatory one-year warranty and Internet-based help via HP's Web site and e-mail service.
Fiorina said she spent about 90 of her first 100 days at HP in the company's laboratories, talking with researchers and inventors and looking at new technologies being developed, including e-speak, which she described as new software at the heart of HP's belief that any product can be turned into any service.
But he too brought no market guidance or new direction to HP, merely continuing with adjacent market expansion by buying a traditional IT service organization (EDS) to support field-based PCs.
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But, like Apple, HP is essentially a product-centric company that needed to grow a service platform onto its products rather than try entering new market segments with products it clearly did not understand.
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HP's printer division recently began a remote-conferencing and document-sharing service called Halo, which has 15 corporate customers.
Along with established Infrastructure as a Service providers such as Amazon Web Services and RackSpace, IT vendors such as Microsoft and HP have been upping the ante, offering greater capacity and scalability to the enterprise market.
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With the social enterprise mPedigree Network, HP leveraged its technology expertise in cloud-based services to design and build an anti-drug counterfeiting service in Africa.
Three others caught up in the scandal--former HP ethics chief Kevin Hunsacker and private detectives Ronald DeLia and Mathew Depante--will face 96 hours of community service after they pleaded no-contest to misdemeanor charges of fraudulent wire communications.
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