Deepak Malhotra is a professor at Harvard Business School and co-author of Negotiation Genius: HowtoOvercomeObstacles and Achieve Brilliant Results at the Bargaining Table and Beyond.
As part of a wave of changes that Microsoft is planning in coming months, Ms. Reller outlined how Microsoft is working on helping people overcomeobstaclesto learning a dramatically revamped software, altering the shopping experience for consumers, getting more of people's favorite apps available for Windows 8, and making sure a wider array of Windows 8 computing devices will be on sale.