This is a product that can help businesses improve performance almost immediately, and will lower costs for those implementing internally hosted solutions.
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Privately held Five9 is a fast-growing player in this space and publicly traded Interactive Intelligence and inContact also have cloud-hosted solutions.
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Roderick said sales in Blackboard's professional-services unit were hurt by brisk sales of the company's hosted solutions, which pushed some near-term revenue into future periods.
Roderick said sales in Blackboard's professional services unit were hurt by brisk sales of the company's hosted solutions, which pushed some near-term revenue into future periods.
Second, the deal is further evidence of pending change in the contact center software market, which is transitioning to cloud-hosted solutions (Angel.com has a cloud-based and mid-market solution) at an accelerating clip and forcing the legacy incumbents (Genesys, Cisco, Avaya) to innovate or acquire.
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These customers join a growing list of others in realizing the benefits our hosted productivity solutions can have in fostering collaboration, improving productivity and reducing costs.
His remarks at a discussion hosted by the nonprofit Climate Solutions were carried in a live video feed on Grist.org.
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G2G Cloud Solutions is working in partnership with the National Association of Counties (NACo) to expand shared services and hosted applications on a national scale, offering technology solutions to other governments at a cost that is significantly lower than other options.
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Solutions may be created via customized internal development or a hosted, outsourced model.
"I see a strong synergy between this global solutions network and the scientific advisory board to the Secretary General, to be hosted and conducted by UNESCO, " continued Irina Bokova.
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