Lin Homer, head of the Border and Immigration Agency, Lin Homer, has told MPs that Ms Sumani did not stand out from other difficult case.

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The Home Affairs Committee said it had been supplied incorrect data by the agency for six years, and "repeatedly misled" by former head Lin Homer.

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Also giving evidence, former UKBA chief executive Lin Homer said it was "unfortunate" that, at one point, there were 150 boxes of unopened mail from asylum applicants, their lawyers and constituency MPs stored in a room at the agency's Liverpool offices.

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"We will give a more specialised phone service for customers whose affairs can be resolved over the telephone, and face-to-face help to those who need it, visiting them at a place convenient to them, saving them both travel and time, " said Lin Homer, HMRC chief executive.

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