The look on his face was priceless when his Home Energy Evaluation team broke the news that he had quite a bit of air leakage, or draftiness, throughout his home.

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"As the service members return home and as the wars wind down, the mental trauma of war remains and there is an urgent need to make sure every service member receives a psychological evaluation upon returning home, and whenever a service member reaches out for help, the service member needs to receive it immediately, " he said.

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Nashua home school coordinator Anna Signorello, who was helping a client translate her child's school evaluation forms into Spanish, says Latinos frequently feel ignored by politicians.

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