When that family shows up at the dealership, it's not enough that you have somebody there who speaks Spanish--it's are you willing to invest in the hand-holding and relationship and trust building that's required?

FORBES: Q&A

Their brand is holding market share, the relationship is good, the top of the agency is involved, and the ideas are challenging.

FORBES: A Craving for Advertising Search Consultants

Knowing that the first thing he heard upon emerging from the womb was me making sure he could breathe, that the first thing he felt was me holding him and unwrapping the cord, changes my relationship to him a little.

CNN: Delivering my son: 'Breathe, baby, breathe!'