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Just because you have an HDTV STB, doesn't mean you are watching HD.
ENGADGET: How to make sure you're watching Super Bowl XLII in HD HD
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Both the HDTV and the STB will have stretch modes so you need to double check both of them, since many installers leave them on so customers don't call and complain about black bars.
ENGADGET: How to make sure you are watching the Super Bowl in HD HD
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And just because you have an HDMI or component cable connecting your HD STB to your HDTV, doesn't mean you are watching HD.
ENGADGET: How to make sure you're watching Super Bowl XLII in HD HD
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And just because you have an HDMI or component cable connecting your HD STB to your HDTV, doesn't mean you are watching HDTV.
ENGADGET: How to make sure you are watching the Super Bowl in HD HD
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Make sure the HD STB is connected to the HDTV via either component or HDMI and look at what input you are plugged into, many HDTV have multiples of each.
ENGADGET: How to make sure you're watching Super Bowl XLII in HD HD
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After you're sure the STB is configured correctly, double check the HDTV to make sure that the correct input is selected.
ENGADGET: How to make sure you're watching Super Bowl XLII in HD HD
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Check the STB and verify that it is set to the appropriate output resolution for the HDTV, most TVs will be 720p or 1080i.
ENGADGET: How to make sure you're watching Super Bowl XLII in HD HD
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Check the STB and verify that it is set to the appropriate output resolution for the HDTV, most TVs will be 720p or 1080i consult the manual for supported resolutions on each input, some STBs can be configured with the remote like a TiVo, others will have a resolution button on the front of the box.
ENGADGET: How to make sure you are watching the Super Bowl in HD HD