If you only have a limited number of agents able to handle complaints at one time, LiveOps is working to implement ways of priortizing which customers to contact first.

FORBES: Saving Customer Service With Social Media - And A Song

Eventually, the IRS may clear it up and issue a refund, but it has limited resources to handle these complaints and it can be a nightmare for taxpayers.

FORBES: Billions in Tax Refund Fraud--and How to Stop Most of it

In barely ten months he has made dramatic changes, emphasizing flashier products and marketing, new Web sites to handle customer complaints and ideas and a bigger push to sell value-added services.

FORBES: The Second Coming

Sloan and others say the failure of the committee to find any violations of House rules points to the need for an outside office of public integrity to handle ethics complaints.

NPR: House Leadership Chided for Foley Scandal

The commission and courts will have lots of complaints to handle after the polls close.

ECONOMIST: Heading for uncertainty

To avoid this situation, marketers should consider establishing a separate Facebook page or Twitter handle dedicated to dealing with customer complaints.

FORBES: Challenging Holiday Shopping Season Has Marketers Thinking Of New Ways To Reach Consumers

There are new offices to handle both internal grievances and public complaints.

ECONOMIST: Recovery in Peru

That is what happens at call centres, where agents handle everything from late credit-card payments to complaints about software.

ECONOMIST: It��s Barbara calling

Based on the constantly repeated fact in the general media that there were approximately 180, 000 debt collection complaints in 2011, we expected to see thousands of complaints against the largest debt collectors, the ones that handle the majority of accounts placed.

FORBES: Two Shades of Debt Collection

Of course the more complaints about the mechanics, the more products sprang up to handle that ratio in Zone-balanced bars and powdered drink mixes.

CNN: 'I stole it from Grandma'