He's a charismatic outsider to the national business culture and a guy who believes in a key idea: that a mass customer base is waiting to step up to airline and hotel services that are made reachable and desirable.
We like awesome new software as much as the next guy, but Google's been moving so fast lately that they've created a near constant culture of obsolescence anxiety among the hardcore user base -- and in turn, that leads to paralysis at the sales counter.
Unfortunately, our celebrity culture has placed a priority on public excess, the insatiable need to be richer than the next guy, keep up with the private equity billionaires, the hip-hop entrepreneurs with diamonds in their ear lobes, the Donald Trumps of the world.