Loan servicing is about transaction-processing, not customer service, points out Guy Cecala of Inside Mortgage Finance, a newsletter.

ECONOMIST: Mortgage restructuring

The agencies have even begun rejecting loans that are iffy but still being paid, says Guy Cecala of Inside Mortgage Finance, a newsletter.

ECONOMIST: Mortgage lenders�� past sins catch up with them

The provision wouldn't have a significant effect on mortgage demand because rates are at their lowest levels in decades, said Guy Cecala, publisher of Inside Mortgage Finance.

WSJ: Fannie, Freddie Put Forth to Cover Payroll-Tax Cut