Today, the Harvard Program on Negotiation suggests that one of the best ways to build trust and goodwill in workplace relationships is to ask for advice.
With 25 years in the trenches, an undergraduate finance degree from a reputable university, countless hours of training and continuous education, and the trust and goodwill I have built with the many sources that refer their clients to me, you would think my capture rate would be bullet proof.
The company have unfortunately lost a bit of goodwill from the workforce in the past week, they have lost the faith and trust of the workforce and they have a lot to do to rebuild that.
If they just got on with it then, apart from the money it would save the authorities not having to prosecute them, the goodwill (my middle name by the way) it would generate would go a long way to restoring trust in the financial system.