Jen made an emotional connection with me and made me feel good about the relationship.

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And by looking at an industry that seemingly had no connection with theirs, they came up with several good ideas for improving their products and adding more value to their customers.

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So you know, maybe not the corner of the coffee shop with the PA-on-a-stick sort of thing, but enough good - you know, enough of a good room to shine but that you really are making a connection with people that's very direct.

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Good coaches, he said, speak with credibility, make a personal connection, and focus little on themselves.

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Connection starts with having a powerful vision people can believe in and feel good about.

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It found that 2003 was a good year for consumers, with competition driving down the cost of a high-speed net connection over the phone line via ADSL (Asymmetric Digital Subscriber Line).

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