Her performance so impressed superiors that when Martin bought GE Aerospace in 1992, she was offered the job of heading the newly consolidated ordnance unit in Burlington, Vermont.

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She explained that GE regularly conducts discovery sessions with customers, maps the customer journey (all actions taken by the customer in the product or service area), and conducts observational research.

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She is suing GE Money Bank.

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GE's Eisele says the appliance business is off the market and she isn't aware of plans to sell the others.

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She worked as a lawyer at Wall Street firm Skadden, Arps and then as a venture capitalist at GE Equity in Hong Kong, leaving in 1999 to run a small responsible-investment private equity fund, Maven International, in the city.

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