If the DNA of a human being or any other organism resembled a carefully constructed computer program, with neatly arranged and logically structured modules each written to fulfill a specific function, the evidence of intelligent design would be overwhelming.
So, it is critical that the USPTO function properly to fulfill its role in helping determine what intellectual property rights, if any, will be accorded to inventors.
There is, however, one function that the company continues to fulfill: it operates a well at the foot of a valley where a large population brings its buckets for water.
However, if you have an understanding of the roles of each aspect of your organization and let each role fulfill its intended function, your business will have a sound structure and flow.