Participating hotels will be hiring more Chinese-speaking front desk staff and adding Chinese language TV channels.

BBC: Building bridges with breakfast

If you dislike chatting with front desk staff and executing those pas de deux with bellmen delivering luggage, the Outlook Lodge is for you.

FORBES: An Artful New Retreat In The Colorado Rockies: The Outlook Lodge In Green Mountain Falls

Be ready to point this out to the front desk staff and request an alternate room if available or have the hotel provide an air cleaner unit, which many hotels have on hand unbeknownst to guests.

CNN: Business travelers, avoid these rooms

Private security firm brought in to staff the front desk.

BBC: Councils hit by 'indefinite' strike

The fact that no one at the resort front desk and only one of the pro shop staff knew of its existence was emblematic of the overall service experience.

FORBES: The Worst Luxury Hotel Ever?