Create a new job description for your money, incorporating anything from the old description that you want to keep.

FORBES: A New Year Makeover for Your Money

From the description in the case it almost seemed like your typical Barnes and Nobles.

FORBES: Megachurch Denied Property Tax Exemption For Gym And Bookstore/Cafe

Be knowledgeable within your job description, patient when dealing with a hysterical client, and seek help from co-workers or colleagues when the scenario is above your pay grade.

FORBES: How To Deal With Crazy Clients