With Freshbooks you can track expenses, create time sheets and log hours on projects.
At Freshbooks.com, a Toronto-based company that makes online accounting software, teams try to do daily 10 a.m. stand-ups.
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That's why everyone at FreshBooks, including the executive team, spends the first three months in customer service and support.
So far Drund integrates a handful of third-party apps: Facebook, Twitter, Freshbooks, YouTube, Pandora, LinkedIn, Tumblr, Flickr, Box.net, Dropbox and Shopify.
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Here, readers can post questions, and FreshBooks (and other users) can respond.
FreshBooks has real estate in each online community, via "friends" or connections.
It also posts updates about new products, as well as photos and videos of people using FreshBooks in action, enhancing the connection with potential customers.
"Our blog posts are not all about FreshBooks, " says McDerment.
"There's a fundamental flaw in the way people approach social community Web sites, " says Mike McDerment, chief executive of FreshBooks, a Toronto-based online-invoicing outfit that mainly serves small companies.
While the forum is focused on fielding questions about FreshBooks' service, the blog aims to share Freshbooks' perspective on running a growing small business--everything from collecting money to managing a sales staff.
Those who go to Freshbooks' Facebook page or to its blog can sign up for RSS feeds, e-mail updates or text messages about, say, when a new version of the software is released or when an annoying bug has been fixed.
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