The Business Smart series inkjets, like all other Brother products, offer free technical support for the life of the machine.

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But if you're willing to pay extra, you can call a fee-based number on the weekend and after your 90 days of free technical support expire.

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Although Microsoft has touted a 12, 000-page submission and free technical support to its rivals as the answer to the EC's ruling, the Commission says the hefty manual is still not usable.

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DataTraveler Ultimate 3.0 G3 is backed by a five-year warranty, free live technical support and legendary Kingston reliability.

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There's also free phone technical support, but really there's not much to get confused with, the interface is so intuitive.

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WiLife offers free 24x7 technical support by phone, but it took some executive intervention to troubleshoot the MAC issue and send me a utility that quickly reset it.

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Nidae Al-Ryadh of Free Access to Scientific and Technical Information was the first Arabic declaration in support of OA by the participants in the Second Gulf-Maghreb Scientific Congress (Riyadh, Saudi Arabia, February 25-26, 2006), which calls for free access to all scientific literature on the internet.

UNESCO: Global Open Access Portal

But it is a free tool that has nowhere near the breadth of technical capabilities or deep-dive analytics to support its bold claim, that paid-for commercial tools have in abundance.

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