"I walked in and noticed they were in scrubs, and thought it was mildly entertaining, " Mr. Fredrickson says.

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"The telecom companies simply have to produce a piece of paper we already know exists, resulting in immediate dismissal, " Fredrickson said in a written statement.

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So, Mr. Fredrickson took the dunked device to an iHospital.

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When work teams get together, the ratio of positive interactions, such as support and encouragement, to negative interactions, such as disapproval and criticism, should be about 3-to-1 or higher in order to ensure top performance, based on research by Barbara Fredrickson, a psychology professor at the University of North Carolina, Chapel Hill, and others.

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