Three years ago, I sat down with David Ulevitch, a developer who founded OpenDNS in 2005 to help make the Internet faster and more reliable for individuals and businesses by providing a better domain name service.

FORBES: A Closer Look at Google Public DNS

They had neither reliable email at home, nor a network connection to use for research and help.

ENGADGET: Growing up Geek: Philip Berne Alt

Visitors to the site have access to a variety of services, including online publications, information on support and self-help groups, and links to government agencies and not-for-profit organizations that produce reliable information for the public.

WHITEHOUSE: Joshua Gotbaum Statement to House Management, Information, and Technology Subcommittee, 06/14/2000 | The White House

It calls for the setting up of a scheme for "recommended" builders, based on stringent vetting and an agreed disputes procedure to help owners find a reliable firm to do the job.

BBC: Cowboy fears stop essential maintenance