As a business leader, he says he focuses on customers first, and then the team, and only then the competition.
FORBES: D9: Alibaba CEO Ma Says Talks With Yahoo On Alipay Continue
It focuses on connecting customers in CompUSA outlets to online product information in an attempt to marry the most attractive features of online and in-store shopping.
FORBES: CompUSA Betting On In-Store Technology To Be "America's Next Big Electronics Retailer"
While most of its big bank competitors have been hit with a wide range of lawsuits from various investors and government officials Wells has been able to dodge much of the financial crisis fallout thanks in part to its straight-forward banking model that focuses on retail customers.
FORBES: Wells Fargo Committed Mortgage Fraud To Maximize Profits, U.S. Suit Says
The MTA focuses its effort on urging customers to stand back from platform edges and to report suspicious behavior to police.
WSJ: Subway-Push Prevention Solution Would Be Very Costly for the MTA
If it focuses on appealing to those customers now for all the reasons they became customers in the first place, RIM can have its own Apple moment, reasserting dominance in a very significant market sector.
Instead of employees, Patricia Seybold focuses on the potential for using customers more in the innovation process.
Value Retail focuses on a very specific group of customers people who are traveling or have a traveling mentality.
Oracle has cut costs, refocused its energies and, earlier this year, replaced its worn-out flagship product, the Oracle 6 database, with an industry-hailed Oracle's culture, like Ellison himself, has transformed itself: It now focuses on developing long-term partnerships with customers rather than attaining market share at any cost.
Having a long-term vision that focuses on delivering what really matters to its global customers, in a uniquely IKEA way, has paid off since 1953 and will continue to pay off as I see it.
An employee who listens to customers and their problems, focuses on the issue presented, shows a willingness to work to find solutions, and cares enough to help resolve their concerns can create a lasting bond with a customer.
FORBES: Give the Holiday Gift of a Remarkable Customer Experience
Storage Visions focuses on data storage and is a gathering of prospective customers for the products that SanDisk is working to grow.
He focuses almost exclusively on the people inside corporations making design, not its effects on customers or society.
应用推荐