To succeed, these programs have to focus less on certification-related revenue to SAP and more on transferring knowledge and building skills.

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For others that need to focus only on the big picture, like SAP co-CEO Bill McDermott, that would be irrelevant data and information overload.

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Together with the development, Active Global Support and field organizations, and with the backing of SAP Executive Board, we have intensified our focus on driving innovation and have created a framework to always be the first customer of our own solutions.

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