"The fact that we don't know what to expect when we fly is irritating because it undermines our efforts to anticipate our experiences in thefuture and know how to behave, " Flaherty said.
In May 2012, UNESCO granted patronage tothe Airbus Fly Your Ideas challenge, part of theFuture by Airbus programme with a vision of sustainable air travel in 2050.
They can target passengers according to their profile, such as those who might be candidates to buy business-class seats in thefuture, or who fly in business class when their company pays.