Its no-frills mandate--no meals, no in-flight service, no travel agents--is popular with both budget-seekers and jet-setters.
In-flight service has quite possibly never been worse, due in large part to several continuing labor disputes.
Local newspapers are running headlines about the imminent loss of flight service.
In-flight Internet service provider GoGo announced Wednesday that it has reached a deal to expand service aboard US Airways fleet of Airbus A319, A320 and Embraer 190 aircrafts.
Daniel Baker, CEO of the flight-tracking service, said he expected the numbers to rise.
When flights were delayed, the average delay was 55 minutes, down from 57 minutes in 2008, according to FlightStats, a flight-tracking service that collects data from airlines, airports and the Federal Aviation Administration.
WSJ: An Airline Report Card: Fewer Delays, Hassles Last Year, but Bumpy Times May Be Ahead
Wheelchair-service providers say some passengers running late for a flight will request immediate wheelchair service simply to cut to the front of the security line or to avoid a typical hour-plus wait at Immigration when entering the country.
WSJ: Airports Battle Bogus Requests for Wheelchair Assistance
It is getting harder to find good excuses for being offline: this week the European Union allowed airlines to offer in-flight mobile-phone service, and several carriers have Wi-Fi.
More than 800 Delta aircraft, including all Delta Connection two-class regional jets, are equipped with in-flight Wi-Fi service offering more than 400, 000 customers per day access to the internet above 10, 000 feet.
ENGADGET: Delta expanding Gogo in-flight WiFi to select international flights beginning in 2013
Delta Airlines recently announced it was partnering with Amazon to provide passengers with free access to shop the online retail giant's website onboard all of Delta and Delta Connection flights with in-flight Wi-Fi service.
Alaska Airlines landed more than nine out of ten flights on-time in February, according to global flight and airport information service provider FlightStats, which tracks the performance of over 150, 000 flights per day from hundreds of airlines worldwide.
FORBES: Alaska Airlines Leads New List Of Best Performing Airlines
The aircraft had totaled 18, 870 flight hours and went into service on 18 April 2005.
Coach usually requires only a drink service, while flight attendants in the other cabins work almost nonstop serving meals and drinks.
Aircell currently offers eight ways to purchase access, including passes for a single flight, 24 hours of service and 30 days of service.
FORBES: In-flight Internet To Get Cheaper With Lower Rates From Aircell?
People across the country are using the data captured in CRM to improve the ways they interact with the pilots, passengers, and flight crews who use their service.
Kayak offers a flight tracker, a price alert notification service, an airline directory, baggage-fee directory and airport information.
During his demonstration, Gates showed how people who book flights using the Expedia online travel service will automatically receive updated flight and weather information cellular phones enabled with wireless applications protocol.
The Flight Plan depicts five functional columns: Customer Service, Operations, People, Network, and Finance.
U.S. air travel is a miserable experience--bad service, long lines, grumpy flight crews and groping security agents.
It was not the most adept early adopter of online ticketing, self-service airport kiosks or in-flight technology and entertainment.
For each flight that is added, another less lucrative service is scrapped.
Interfax-Kazakhstan said that one of Col Stambekov's deputies and several regional border service commanders were also on the flight, from the Kazakh capital, Astana, to Shymkent.
If shared publicly, these in-flight surveys could prove useful to other consumers, and the feedback might also help airlines pinpoint which flight crews deserve recognition for providing great customer service.
After the lifting of the restrictions, the first British Airways flight to touch down from Heathrow was a service already in the air from Vancouver, which landed shortly before 2200 BST.
Students earn credit by doing community service, and cash it in for flight time and lessons.
All service costs are already allocated: The flight attendants have to be on the plane anyway and there is space in the luggage compartment.
Aircell says it has hosted more than two million in-flight Wi-Fi sessions since turning on the service in 2008, but has never released revenue figures or revealed subscriber numbers.
FORBES: In-flight Internet To Get Cheaper With Lower Rates From Aircell?
One particularly busy Friday evening at San Francisco airport as a passenger service agent, I began working a flight with a passenger line that snaked back 100-plus people for a shuttle flight to San Diego.
Just because Boeing decided to pull the plug on its Connexion service doesn't mean in-flight broadband has been grounded for good, with a company called ASiQ now promising to step in and fill the wireless void.
Two days before flight. 4:30 a.m. car service.
FORBES: One man, 8 Reps, 466 miles, 1 iPhone, $400 = 1 U.S. Passport
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