His basic principle was the broken-window theory: If you don't fix one window in the building, another will be broken and then another, and eventually the whole block will be lost.

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Toyota Motor is recalling 7.4 million vehicles worldwide, including 2.5 million in the U.S., to fix power window switches that could catch fire.

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Soon after that "fix" Fenelon went to lower his window and it fell like a stone into the door.

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Typically, the inspector will uncover many items that you can easily fix yourself, like a broken window latch or a clogged bathroom drain.

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