"Tesco's exit from the US is a reminder for managers of the dangers of going blindly for scale and cost leaders, the wheels of which are difficult to reverse if you need to change course to becoming a retailer known for first-class customer experience, " Prof Bhalla said.
The introductory First Gear, half-day class and the Second Gear, full-day course are the basic safety programs, intended for the everyday driver to improve their winter skills, and both maximize hands-on driving time.
While law school taught me how to read a court case and analyze legislation, working at Nordstrom was a crash course in how to think on my feet and provide first-class client service.