Similar machines on the factory floor, able to take pictures of problems and replace paper filingsystems with searchable databases, improved productivity by up to 20%.
Other arguments against I-File: States that have used free filingsystems have had a relatively low usage rate--a federally run program could make auditing easier (and more likely) and it wouldn't necessarily encourage taxpayers to take all deductions possible.
"We've learned a lot about how we build our systems, how we need to test our systems, the kind of pressure that's on them in those peak filing days, " Miller said.