To finish the story, I made a decision in 1997 that my clients would earn their fair share of market returns through a portfolio of very low-cost index mutual funds and exchange-traded funds that track industry benchmarks.

FORBES: Why I Index by Rick Ferri

FirstGroup has been made to look daft, by reassuring the stock exchange on Tuesday that the process was fair, robust and on track for the 9 December handover - and on Wednesday admitting it was nothing of the sort, and it had been misled.

BBC: First Class Fiasco