The phone call to BMW came after the government accused the company on Thursday of failing to communicate its intentions properly.

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As well as failing to communicate internal threats to the security of personnel, he said there was a lack of supervision over Army Maj.

CNN: STORY HIGHLIGHTS

The defendants are thus going to jail for failing to communicate.

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Gartner, another research firm, said this week that failing to communicate with customers on social networks could be as damaging to companies as not answering phone calls or e-mails.

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They were found guilty of failing to properly communicate the risk of a major earthquake in L'Aquila.

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