Aside from draining financial resources, a flawed execution can cast doubt on management credibility, have a negative impact on morale, taint the brand, adversely affect external relationships, and cause a variety of other problems for your business.

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The system also scores the amount of time you are investing in external relationships, based on the frequency of emails, and whether there is reciprocation in those relationships, judged by how long you wait for responses, and if they arrive.

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The more we try to fix the imbalance with more ideas that are aimed at fixing that which is external, rather than working on our internal selves and our relationships with one another by flipping ourselves from the qualities of egoism to the qualities of altruism, the more the imbalance increases.

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In his view, human happiness derives neither from external validation nor solely from within, but from "between": through the relationships created by love, work, and "something larger than yourself" -- whether it's a religious group, a volunteer organization, or a political campaign.

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