That liberation happens when companies turn to the cloud to reduce overdependence on big up-front capital investments and overall IT spending, and are thereby able to invest more in initiatives such as Customer Experience (CX) rather than another round of infrastructure sprawl whose value is increasingly hard to pin down.

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"People tend to move from one job to another faster than they gain experience, " says Sippanondha.

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However, there is another type of experience that teaches more than most others, particularly when it comes to building future leaders, and that is failure.

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But in my experience, another 13% on the upside would require a deeper correction than we saw in late February.

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Another in Cobb County said his total voting experience lasted only a little more than four minutes.

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But more than that, the music let me feel the struggle of another person's life experience.

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The downside of that type of differentiation plan is that a customer service bungle hits you harder than it would another airline, since travelers with high expectations are that much more disappointed when their experience doesn't go well.

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