When the story begins, the carpenter, Jerry Ferro, is at the end of his tape measure -- no money, no contractor's license, no prospects, no girlfriend, and soon to turn 40 in the bargain.
By the end of 2000 each store will have 155 megabits per second of bandwidth--allowing a cashier to fix a jammed register tape by watching a 20-second training video downloaded directly to a screen on his register.