As such, they play a key role in our ability to socialize and empathize with others.

FORBES: The Art and Science of Mirroring

Without experiencing the pain of failure, one also does not learn how to empathize with others.

FORBES: Orchestrating Failure

When we consistently and successfully empathize with others we find that people, and therefore life itself, becomes far more predictable.

FORBES: We're All Salesmen

Morrill says this shows that the candidate can empathize with a customer or colleague and will work well with others on solving problems.

FORBES: A Big Question That Could Decide Any Job Interview