Some interesting research shows that training employees to be empathetic with customers has surprising positive effects.
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Consider these types of empathetic leadership styles and see which one feels right to you.
Brainy, forthright, warm, she's part glam actress, part empathetic girlfriend, and part hip Seven Sisters professor.
He wrote beautifully and, after overcoming a stammer, was a wonderful orator: humorous, self-deprecating, empathetic.
Torres emerges as a writer empathetic and unflinching about the entirety of the animal kingdom, humans included.
However, after the changes, the culture was much more reminiscent of the empathetic, group-oriented ethos of Bonobos.
Perry comes at voters with a confident but empathetic self-presentation and relates one-on-one better than any current candidate.
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Cultivate those relationships so that when you are in need, people are more receptive and empathetic to you.
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The doctors who had been sued had a dominant, hostile, less empathetic style, whereas the other group sounded warmer.
The best digital ideas come from being empathetic to the user or customer.
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Could there not be some benefits to women being a little less empathetic?
But he is probably the most widely travelled and the most meticulous and empathetic observer of the war there.
Support groups, such as Sisters Helping Sisters, exist to help single moms, providing them with resources, tips and empathetic ears.
Revitalizing BlackBerry means igniting a dynamic idea, rallying greater leadership, supporting empathetic talent, and encouraging core customers to rally and recommend.
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An ambassador comprised of two friends who are unusually empathetic, not two clones, as is the usual means of doing it.
Freeh's ability to identify and order the moral failings of the university in the most appropriate, empathetic and humane way is admirable.
There are many ways to be empathetic, and our experiences provide fertile ground to pick and choose what feels right to us.
Underneath it all, the heart of empathetic leadership is acknowledgement and understanding.
The aspirational prototype of a leadership has gone from work-obsessed to empathetic.
Folks who know Geithner say that's a wildly a unfair assessment: that he's a deeply empathetic man who cares about the little guy.
It holds strong to the idea that an empathetic and less than winning hero is the best sort of character for a comedy.
Research has shown that employees who score highly on emotional and social intelligence tests are more likely to display customer-oriented and empathetic behaviors.
FORBES: Give the Holiday Gift of a Remarkable Customer Experience
Earlier, Dincin commented on specific wording in the manual, saying it talks about "celebrating" someone's final exit in an empathetic and compassionate way.
Children don't always realize what their emotions are and need to have words to describe them in order to become more empathetic, she said.
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Giuliani was at his best--funny, sorrowful, empathetic and hard as granite.
Viewers who knew only an attention-grabbing siren met a hardworking, self-made, empathetic single mother, who got emotional when contestants did well and when they failed.
They also felt their partner was less empathetic to their concerns.
When asked about their perception of female leaders they were described as: multi-tasking, emotional, empathetic, strong, intuitive, compassionate, relationship building, verbal, consensus building, collaborative and gossipy.
Knowing her past struggles and the challenges she had to go through makes Sandy very empathetic when talking with customers who have faced these same challenges.
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