Neither have control over the ecosystem of content and app sales which is where Apple derives some of the profit.
Apple, with its end-to-end control if its ecosystem, has been brilliant at motivating its users to constantly upgrade their devices, apps and operating systems.
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If you want to fix your customer experience problems, you need to understand and take control of your customer experience ecosystem.
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The new market area enables Apple to control a new platform that supports an ecosystem of content, such as media or apps.
We are already seeing the amount of control Samsung is exerting on the Android ecosystem, and rivals such as HTC struggling to compete despite bringing to market highly competent phones.
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In classic Steve Jobs style, Apple took complete control of the sales and app-approval ecosystem.
What control does the patient or other member of the healthcare ecosystem have when it comes to accessing, modifying, and transmitting any medical data?
Users can easily browse and navigate through the Smart TV ecosystem using LG's Magic Remote, which allows users to make commands using the control modes of Voice Recognition, Wheel, Magic Gesture and Point.
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You give up control but you also get access to an incredible network of people and an incredible ecosystem.
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Second, because Amazon was propagating a technology platform as the front end of a book ecosystem, publishers feared a future monopoly in which Amazon controlled the market to such an extent as to control wholesale pricing and other business terms.
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