Most retailers now sell online, giving shoppers unprecedented choice. eBusiness executives must follow a path of optimization and innovation as they fight to remain competitive.

FORBES: US Online Retail Sales To Reach $370B By 2017; ��191B in Europe

Our eBusiness forum in Chicago will focus on exactly this subject, and Nigel Fenwick is also looking at the impact of becoming digital on Business Technology teams.

FORBES: Why You Shouldn't Rush Out And Hire A Chief Digital Officer

He advises and participates in a number of other boards and committees including the BYU eBusiness Center, the Utah Symphony, the Utah County United Way and the Utah Technology Council.

FORBES

For eBusiness leaders, understanding these tools and the direction they are headed will be important to understanding their utility in helping them drive the business and in ensuring they have the tools they need to optimize an ever more complex digital business.

FORBES: The Emergence of CXM Solutions