It would be a good idea to assign people within the company to deal specifically with e-business implementation and the replacing of outdated modes of e-business operations.
Companies surveyed said building an infrastructure to support e-business is their top priority for next year, followed by ERP implementation, sales force automation, customer relationship management and applications management.
Rakuten offers an additional layer of support by providing e-commerce consultants and experts to advise merchants on their online business strategy, implementation, sales and marketing as well as lead and revenue generation.