The average dropped-call rate for the entire mobile industry is 1.4 percent.
CNN: STORY HIGHLIGHTS
The carrier pointed to its success attracting customers and claimed its dropped-call rate is only slightly worse than the best in the industry.
WSJ: Consumer Reports Says AT&T 'Worst-Rated' U.S. Carrier
For voice the difference will be a clean completed call or a noisy dropped call, for data services the better the signal strength the higher the data rate you will obtain in both directions.
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