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In QSR Magazine's annual Drive-Thru Study, the only comprehensive industry comparison of customer service at fast-food chains, other restaurants have consistently outperformed McDonald's in those areas.
WSJ: McDonald's Tackles Repair of 'Broken' Service
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Drive safely: USA Today cited a study that found Memorial Day was a peak time for drivers to run red lights.
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For good measure, it went on to highlight in yellow why the study is so weak just to drive home how schizophrenic its own article was.
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These are the findings of a recent study that conclude that cities where people drive to work, school and the food court at the mall contribute significantly to obesity in America.
FORBES: Sprawling Cities, Higher Scales
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Other experts noted that despite the challenges identified in the study, the most important mutations that actually drive the cancer were consistently present at the various sites tested, indicating it still is worthwhile to target those anomalies.
WSJ: 'Personalized Medicine' Hits a Bump
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This reform drive was called into question last year, however, by a pilot study in Illinois.
ECONOMIST: A controversy over how to handle eyewitnesses
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That is supportive of the study shown in the email you sent which says that consumers drive recoveries.
FORBES: Intelligent Investing Panel
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The APEAL Study examines how gratifying a new vehicle is to own and drive, based on owner evaluations of more than 80 vehicle attributes.
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In last year's study, the average service time at the McDonald's drive-through studied was 188.83 seconds, compared with 129.75 for industry leader Wendy's Co.
WSJ: McDonald's Tackles Repair of 'Broken' Service
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When asked, some study participants expressed strong interest in having a vehicle that could drive itself, particularly for long trips when lane centering and full-speed range adaptive cruise control could help lighten the driver's workload.
ENGADGET: Cadillac road tests self-driving Super Cruise tech, could hit highways by mid-decade
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This study suggests that with the battle apparently over, leaders should salute Hogan to better drive business results.
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