Performance monitoring is also important within the company: it tracks the performance of individual teachers to see which ones do best as personal tutors or as subject teachers.

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Ensuring that old laws and regulatory regimes do not favor old competitors and old business models over new ones best fills that role.

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If you knew the market was headed up, picking the best funds to buy would be as simple as picking the riskiest ones--since funds buying high-risk growth stocks do the best during bull markets.

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Those will almost certainly be the province of distributors, and the distributions that do the best job of providing what all those new users want will be the ones to flourish and ultimately dominate.

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The goal is for the systems and processes that Fohn, Schulte, and DeFrank develop is to preserve the best of WhiteHat so that its existing customers do more business with the company even as it attracts new ones.

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