In dealing with an office screamer, it's best not to react at first, Mr. Dinkin says.

WSJ: Dealing With a Boss Who Yells

Dinkin was unimpressed by assurances by the water department that the water was safe.

CNN: toilet

Kenny Shea Dinkin: (laughs) Flo has moved to the big city from a small Midwestern town.

FORBES: Talking Game With Mari Baker, CEO of PlayFirst

"This is human waste, " said Lori Dinkin of the Valley Villagers Homeowners Association in an interview with the suburban Daily News newspaper.

CNN: toilet

The boss "felt the employee wasn't dedicated to his work, and the employee couldn't focus on his work because he felt really disrespected by the supervisor, " Mr. Dinkin says.

WSJ: Dealing With a Boss Who Yells

Mr. Dinkin says an employee of a small business sought help recently from the National Conflict Resolution Center because his boss was yelling at him so much that he couldn't focus on his work.

WSJ: Dealing With a Boss Who Yells