Viewers who need information on how to update their TV equipment in order to access digital channels and digital text services should call Digital UK on 08456 50 50 50 for independent advice.
Unilever's account is handled, for example, by no fewer than 47 WPP firms, from GroupM (media buying advice and execution) to OgilvyOne Worldwide (digital marketing) to Burson-Marsteller (public relations).
While digital health monitoring devices figure prominently in the offering, they are explicitly used in service of the customized advice developed and delivered by real people.
That was the question posed in a letter to tech journo Farhad Manjoo and advice columnist Emily Joffe in one my favorite features over at Slate, Manners for the Digital Age, a podcast dedicated to tackling novel etiquette questions in the Internet age.