The council said it was "disappointed" to hear that the independent operator could "no longer sustain Dial-a-Ride in Crewe".

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During a 10-second window, the driver has the option to cancel the call, otherwise UVO eServices will dial 9-1-1, read the vehicle's location out loud to the emergency services operator and allow the operator to speak with the vehicle occupants.

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The city's emergency system works like this: Callers dial 911, and a New York Police Department operator answers.

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